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unicornaustralia

49K items sold
248 followers

About us

Unicorn is a unique, all Australian owned and operated shopping platform that allows you to buy high quality products from a wide range of sources. We provide our customers with an innovative shopping experience everyday.
Location: AustraliaMember since: 13 October 2010Seller: unicornaustralia
Top Rated Sellerunicornaustralia is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage costs
5.0
Postage speed
4.9
Communication
4.9

Seller Feedback (27,418)

h***c (422)- Feedback left by buyer.
Past month
Verified purchase
I have been a member and buying on Ebay since 2010 and I have never left a negative feedback until now. I am sorry, I cannot recommend this seller. Only received half of the order when I paid for 2 sets, received 1 set. Seller tried to use the same Tracking number for 2nd set. After 6 weeks 2nd set never showed up. Not posted at all. I had to report to Ebay 3 times and got refund for the missing mugs.
Reply from: unicornaustralia- Feedback replied by seller unicornaustralia.- Feedback replied by seller unicornaustralia.
We are running business for over 15 years. 2 sets mugs post separately parcels. Buyer claimed only receive 1 set then requested full refund for 2 sets mugs.
a***5 (520)- Feedback left by buyer.
Past 6 months
Verified purchase
Items received were not the style ordered. They sent two ridiculous designs that were nothing like what I ordered. I was given the opportunity to post back (at my expense) but if I added 'signature required' they wouldn't accept them and return them back. I didn't like that option being taken away from me! I felt like I wouldn't know if they ever received the items back for my refund!
l***l (1085)- Feedback left by buyer.
Past 6 months
Verified purchase
BUYER BEWARE: ORDERED/PAID FOR 6 X DOUBLE-WALLED WHISKEY GLASSES. ORDER WAS MARKED AS 'POSTED' 2 DAYS LATER. 7 DAYS AFTER PAYING, RECEIVED AN EMAIL SAYING THE GLASSES WERE OUT OF STOCK, ASKING IF I'D LIKE TO SWAP FOR DOUBLE-WALLED COFFEE MUGS. I WAS NOT OFFERED THE COURTESY OF A 'CANCELLATION & REFUND' AS SHOULD HAVE IMMEDIATELY OCCURRED. I RESPONDED "NO", BUT THEN SILENCE - NO FURTHER UPDATE OR REFUND FOLLOWED. I HAD TO INITIATE A REFUND RESOLUTION MYSELF. STILL WAIT ING FOR MY REFUND.
Follow-up from: l***l- Feedback followed up by buyer.- Feedback followed up by buyer.
18.12.23 REFUND FINALLY RECEIVED 10 DAYS AFTER ORDERING/PAYING. SADLY I HAD TO STIR THINGS UP TO MAKE IT HAPPEN.
8***0 (208)- Feedback left by buyer.
Past 6 months
Verified purchase
Lovely cup to drink out of, exactly as advertised an well packed, prompt delivery, would deal with this seller again.
a***o (65)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent product. Second time I have purchased and once again very pleased. Received very quickly and was well packed for postage. Thank you.
d***0 (1350)- Feedback left by buyer.
Past 6 months
Verified purchase
It's a rare thing for me to ever participate in star ratings but to get this item in less than 26 hours from Vic - QLD and other sellers need 10 days for delivery from QLD -QLD. This seller deserves 5 stars all around. Just unfortunate they have nothing else we need right now. Thanks

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