Business InformationHistory/background
The Global Village is a South Australian owned business that has been supplying the public for over 30 years. Any items sold from The Global Village play a small yet significant role in the welfare of locally owned businesses in urban and village areas in Vietnam or Nepal.
The Global Village has retail stores in Adelaide, and is a owned and run by a family in Adelaide. The sons manage online sales.
Postage information
We send out emails whenever we post items so you know when to expect delivery. Expected transit times are found in the Questions & Answers link in our product listings.
Return policy
We guarantee your satisfaction with all Global Village merchandise. You may return any of our products, including your receipt, and we will exchange it for merchandise of an equal value. If you receive a damaged or a defective item, we will send you a replacement product once you have returned the damaged or defective product and we will pay the re-issue postage charges. You may request a refund if an item is significantly defective or damaged upon arrival or not accurately described in the item listing, product guides and questions and answers page. Returns are accepted within 7 days after the item has been received. We always attempt to resolve issues in a friendly and communicative manner.
Contact information
We'll always answer emails to weborder@theglobalvillage.com.au as soon as possible! Or, send us your contact number and a convenient time to call.