Business InformationHistory/background
We are professional e-seller specialise in dog products.
Supplies wholesale to Worldwide.
We sell high quality electronic accessories on eBay with unbeatable prices. We offer excellent customer service.
Payment policy
Payment is made via Paypal ONLY.
In the event that you do not have Paypal account. Please log on to http://www.paypal.com.
Payment should within 7 days after the conclusion of the auction take place.
Postage information
Warehouse in Hong Kong. Our P & P rates include postage, packaging materials, administration and other costs to fulfill your order.
The product will be shipped 1 business day after receipt of payment.
Mailing lasts within 21 days.
Due to safety we reserve the right to make the article not to unconfirmed Paypal address.
Customs is not included and except our control. We will measure (eg, mark as a gift or no commercial value) to the duty to avoid or reduce.
We offer a 7 days money back guarantee and 3 months warranty on all products purchased from us.
If ever reason you are not satisfied with your purchase. After our confirmation of the return request, the goods must be in original packaging, without traces of usage within 30 days to be returned to us. Upon receipt of item, refund will be issued. (Shipping charges are not refundable.)
Return policy
90-days Warranty policy details:
We offer 3 months warranty on all products purchased from us. If your item has any warranty issue, please contact us.
For faulty products will be offered repair/ replacement. A refund of the money is not possible.
Return for replacement/ repair:
All packages must be compatible with eBay ID, email address of the buyer, product number and return shall be clearly labeled. If the above information does not specify, we can not process your return.
The buyer bears the cost and responsibility for the return. We will be responsible for the postage of replacements.
In ALL cases, buyers pay shipping at their own cost to return products for repair or refund.
Our warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/ user's part.
Contact information
If you have questions, please contact us via eBay message or our customer service e-mail.
We strictly control the authenticity of our products.
If you are in their property rights violated, please contact us directly before you apply to eBay.
Please expect our reply within 24 hours (excluding weekends and public holidays).
Feed-back Directive
We are professional eBay merchants. To access all pages satisfaction guarantee. Negative or neutral feedback left is not a good method to solve the problem. Please contact us prior to negative or neutral feedback left. We will give you as much as possible to provide assistance to your problem.