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surplus_solutions11

7.2K items sold
263 followers

All items

About us

Location: AustraliaMember since: 12 June 2011Seller: surplus_solutions11
Top Rated Sellersurplus_solutions11 is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable postage costs
5.0
Postage speed
4.8
Communication
4.9

Seller Feedback (3,968)

p***p (1690)- Feedback left by buyer.
Past 6 months
Verified purchase
This item arrived very poorly wrapped for postage. I loose sheet of bubble wrap. In a box too big so model was bouncing around in box. Also, I tried to,purchase another item from this seller…..but… 3 days after I paid, I was advised the items was no longer available. Even though it was still advertised or sale. Seller not very helpful at all. Also rather slow posting this item. CANNOT RECOMMEND THIS SELLER. BEWARE
Reply from: surplus_solutions11- Feedback replied by seller surplus_solutions11.- Feedback replied by seller surplus_solutions11.
Complete nonsense from a pest of a customer we had to block. We use the best packaging in the business, per fab boxes, and all items are packed securely. He got his knickers in a knot because we ran out of stock of an item. And we refunded him straight away. If he leave negative for us, beware, he will leave negative to anyone if he doesn't get his way. Hoo Roo never again are we dealing with you.
p***p (1690)- Feedback left by buyer.
Past 6 months
Verified purchase
3 days after paying I was advised the item was no longer available. However, it was still listed for sale!, Seller not very helpful, very slow in getting back your me and issuing refund. Also stated reason for cancellation was ”buyer requested refund” Off course I requested a refund… no other option. Refund should have been made automatically, and listed as item no longer available.. It also took a few days before refund was issued. BE VERY WARY OF THIS SELLER. other item not packed very well
Reply from: surplus_solutions11- Feedback replied by seller surplus_solutions11.- Feedback replied by seller surplus_solutions11.
We are a business. He ordered a product, which yes we had run out of stock. We advised him of this, and swiftly refunded him, so not sure why he is carrying on like a two bob watch. He then had the hide to advise us how to run our business, which we have been going for over 20yrs. Our annual xmas grinch feedback winner. Refer to the near 100% feedback, and completely ignore this this member. If i could screenshot his messages, it would be a good read.On your bike unhappypoppy.
q***q (503)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent seller thanks heaps fast delivery quality products well packaged cheers
v***a (153)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described. Fast delivery. Recommend the seller
n***a (405)- Feedback left by buyer.
Past 6 months
Verified purchase
Great to deal with, Highly recommend to buy from, Fast postage and well packed, Thank you.AAA+++
a***2 (1064)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast postage, very well packaged, perfect transaction, recommend this Seller

About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!1/1000