Smiffy’s is a global company with worldwide brand recognition. As the brand leader in the party sector we pride ourselves on our excellent customer service, design, packaging, product range and availability, with over 5000 products stocked all year round.
We introduce approximately 1,000 new products each year throughout our ranges, ensuring Smiffy’s is at the forefront of fashions and trends.
Our aim is to make sure that the fun starts with Smiffy's and your needs are met easily and securely with the knowledge you'll receive great quality and value at the same time.
Making a purchase with Smiffy’s couldn’t be simpler. Just browse our great range of products and click 'buy it now' on any items you wish to buy. Afterwards you asked to pay via our preferred payment method Paypal.
smiffysaustraliacostumes does not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.
All orders have the option of Standard or Express delivery using Australia Post's Express Post E-Parcel system. It is the most efficient and reliable service available with Express you are able to track your order online. Your order will be covered by insurance during the delivery process, so that if it is lost in the post or damaged during transit, you will be covered.
Somebody must be at the delivery address to sign for the delivery. If nobody is there to sign for delivery, the parcel will be taken to the nearest post office for collection and a notification card will be left for you.
We really want you to be pleased with your purchase from Smiffy’s but if for any reason you are not satisfied we will do our best to help you. Below we've outlined possible questions you may have regarding our returns policy.
How do I organise a return?
Please contact us by phone or email within 7 days of the delivery date to organise the return of your item(s).
When sending an email/message please provide the following information:
Your e-mail address
Your eBay User ID
A brief description of the problem
How do I return my item(s)?
Once you have contacted us by either email or phone we advise return instructions.
Item must be in in new, unworn condition and will be inspected on arrival. Item must be in new, un-damaged packaging.
Please note: Returns must be received within 7 days of the Return ID being issued.
Which products are non-returnable?
Underwear, Socks and stockings,Eye lashes,Wigs, beards, facial hair
Prosthetics & fangs, co
Telephone : 02 9905 6400
Opening Hours :
9am - 4pm Mon – Fri
SmiffysAustraliaCostumes, PO Box 405, Brookvale, NSW 2100