All About MeLanguages spoken:
English, French
Business InformationHistory/background
Dennis. An interest in bees and their products has led me to promote the healing power of bee products via our eBay shop. Sophie, a qualified Naturopath with training in Apitherapy, provides technical help in the use of honey bee products for healing.
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Payment policy
If possible could our Australian Customers pay by bank deposit to our bank account
Our International Customers - please use Paypal(international bank transaction fees are much higher.
Australia Post Money Orders are a simple and secure way to pay and accept payment of goods and services within Australia.
They’re a great solution when you want to buy goods on-line but don’t feel comfortable providing your credit card details over the Internet, particularly for those one-off purchases.
You also have a record of the payment and the piece of mind of knowing that they can only be cashed or banked by the payee.
If using Paypal Electronic Cheques for payment, please note that they take 3 to 4 days to process.
We will not send your purchases to you until cleared by Paypal.
Postage information
POST. We use Australia Post for Australia and International destinations. Delays can occur with overseas mail.
Your own Customs sometimes will seize and check your goods as part of their quarantine processes.
Where possible, we try to keep our postage costs as low as possible, by relating the weight of the purchase to Australia Posts weight structure, giving you the maximum value for your postage.
Express post is used for perishable items. If using Express post service for a next day delivery, check with Australia Post to see if your postcode is in the Express mail next day delivery zones before using this postage method. Express mail is traced, and if you pay via Paypal, with traced mail it is insured. We accept no responsibility for your goods once they have been posted or couriered.
PACKAGING. We try to use environmental friendly packaging or recycle our packaging where possible. Our bubble wrap is made from 15% recycled plastic.
Return policy
The article must be the same weight and condition as when sent.
We refund the product price but not the shipping cost.
We understand that you can change your mind...
We trust our products, they are of excellent quality, we have never had to refund so far!
Contact information
Sophie Bouchara. Dennis Woodford.
Kiambasa
P.O Box 276 Mapleton Qld 4560
Email - obiobi11@bigpond.com
Phone - 0754469154
Overseas purchases
If buying from outside Australia. Check for import restrictions on products of animal or vegetable origin.
Kiambasa will not accept responsibility for goods seized by Customs, or for duties payable in another country. Delays can occur with overseas mail. Your own Customs sometimes will seize and check your goods as part of their quarantine processes.
Privacy and extra postage information
PRIVACY.
We will keep your information strictly confidential. We will not sell, rent, give or loan any personally identifiable information to any third party. We will only disclose information to other parties only if it is needed to assist in providing you with products or services that you have requested.
MORE POSTAL INFORMATION.
Please contact us if you require registered mail or insurance. If you require next day delivery, before checking the express box, be aware that Australia Post Express mail next day delivery is not available in all locations in Australia.
Australia Post tracks their Express mail.
Australia Post ordinary mail cannot be traced and they are also unable to advise us of delivery of your mail .
Unless otherwise requested, our international mail is sent by Australia Post Economy Air. Economy Air mail cannot be traced and Australia Post does not provide a detailed invoice for each mail item sent. we can only advise you that your mail has been sent.