All About MeWhat everyone should know about me
Please read the History/Background and the About Us section below.
Things I sell
Languages spoken:
English, Indonesian
Business InformationHistory/background
I have been searching all over Australia for gemstones and minerals since I was a young boy. My parents were members of a lapidary club and during school holidays we would travel to the most remote places camping and searching for gemstones.
Over the years I learnt a lot about gemstones and minerals and how, with patience and time, it was possible to take a raw stone and turn it into a beautiful gemstone.
As I grew older I became aware of the importance of the quality of the finding used to create the piece of jewelry. I was particularly interested in sterling silver findings, but found that I lacked the talent required to make quality findings for my gemstones.
By chance on a trip to Indonesia, I discovered the extremely talented artisans in Bali creating beautiful findings and jewellery.
Over time my interest grew and I eventually moved to Indonesia where I married a beautiful Indonesian woman. Together we started a family and Global Silver Factory.
Payment policy
Global Silver Factory accepts payments by PayPal only for international buyers. Australian buyers can also pay by Bank Deposit, Australia Post Money Order, or by cheque. If you would like to take advantage of the additional item shipping discount then please defer your payment until you have finished bidding on our items. We give our buyer 7 days to bid on our items before we request payment.
Postage information
Global Silver Factory has a handling time for your order of 3-5 working days from receiving CLEARED payment. Shipping time worldwide is 18-30 days for registered post and 7-10 days for EMS express post.----IMPORTANT If you need a customs declaration on your parcel then Express shipping method MUST be chosen. We can’t attach a customs declaration form on any other type of shipping. Please note that any customs charges are the responsibility of the buyer.
Return policy
We will gladly refund your item purchase if you are not happy for any reason. Simply send the item back to us and once it has been received by us we will process your refund. We can also exchange your item if you prefer. You have 30 days from delivery to contact us regarding the return/replacement of your item.
Contact information
We welcome all inquiries from any country. You can contact us by email admin@globalsilverfactory.com or add us as a contact to your yahoo live chat messenger. Our chat address is globalsilverfactory@yahoo.com You can also call us direct by telephone in Australia or Indonesia.
Telephone Contact Numbers
AUSTRALIA Perth: +61 8 6102 2616------INDONESIA Head Administration Office: +62 342 699 2666--------Mobile: +62 81 338 926 322
About Us
Global Silver Factory was established by my wife and myself in the tropical paradise of Bali, Indonesia. We have since moved our administration office to East Java, Indonesia to give us better access to supplies and infrastructure, and to streamline the administrative tasks of our businesses to one location. All our jewellery is still handcrafted in our factory in Bali and we spend our time between the two locations.
We have a small group of dedicated sales staff and some of the best silversmiths in Indonesia who enable us to deliver high quality products and provide exceptional service to all our customers. Together we make a great team which you can trust to deliver a superior product at factory direct prices.
Global Silver Factory supplies wholesalers, retailers, lapidary enthusiasts, and the general public globally, with many customers from Australia, Europe, and the USA.