I have ordered 2 personalized photo icing cake toppers from here. Donna, the artist is fantastic - communication is always prompt and helpful! The uploading process is easy, and the finished product looks exactly like the picture shows. Icing is easy to handle and looks incredible, a little butter icing piped around the edge and it looks like a professionally made cake! Delivery time is excellent too.
I'll be definitely ordering from here again - highly recommended!
0***3 (16)- Feedback left by buyer.
Past 6 months
Verified purchase
Exactly as described and fantastic. Arrived so quick, within a couple of days and packed extremely well. Will definitely buy from this seller again and recommend them to our friends and family.
e***l (104)- Feedback left by buyer.
Past 6 months
Verified purchase
Exactly as described! Easily applied to the cake, clear and precise instructions delivered with item.
Delivered on time as well. Perfect communication also.
a***3 (5)- Feedback left by buyer.
Past 6 months
Verified purchase
I ordered a cake topper from this company and at the time A4 wasn’t visible to choose. So I ordered the next biggest one I could see. I sent the A4 photo and she even replied saying “you don’t want a collage, just this image on the A4?” I replied “YES, thank you so much” I never received another update and the wrong thing came. She claims she sends updates but I got 0. I was charged $38 when the one I wanted was $25 and she refused to resolve the issue. Wouldn’t use the extra money to send new 1
Reply from: deezee_designs- Feedback replied by seller deezee_designs.- Feedback replied by seller deezee_designs.
This customer ordered a 10" square - there is a dropdown box to choose the size and that's the size they chose, and that's the size I sent them. They are upset as they wanted A4 size? I have no idea why they ordered such a big one if they wanted A4 - I am always happy to resend or refund if I've made a mistake, but I sent what was ordered, so this feedback is entirely unfair.
l***1 (37)- Feedback left by buyer.
Past 6 months
Verified purchase
Amazing service! Great communication, order was posted the same day as order! Definitely recommend and will be using again!
l***e (33)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller. Responsive to questions and prompt postage.