All About MeWhat everyone should know about me
That we are not ME, but WE. Shop At Clares, LLC was started, almost 15 years ago, by 3 sisters, Barb, Janet & Peggy. WE, Barb a retired teacher & Janet a retired CPA are working hard to build our dream business! Peggy is still in the real world.
Languages spoken:
English, A bit of PA Dutch
Business InformationHistory/background
Shop At Clares was established in 1994 by two sisters (whose last name just happens to be 'Clare') as a small retail store in the PA Dutch country of Eastern PA. Today our brick and mortar location is a retail outlet for our E-Commerce business and is a popular shopping stop for our local customers. We are still a family-owned business but also have a great team of folks who take pride in the products we offer and the customer service we provide.
We are not a big box company, but we are a big-hearted company. We work closely with all of our customers and work closely with all of our suppliers, not only the larger ones, but especially the smaller ones. We love working with local manufacturers and suppliers, so you will find some great deals on our site!
We offer a wide variety of quality products which makes shopping on our site lots of fun. You will come across many surprising and unusual items mixed in with the 'standard fare'. So please, stay and browse as long as you want!
Payment policy
We accept all major credit cards, PayPal, personal checks and money orders. In our brick & mortar store we also accept CASH!
Postage information
We ship all over the world and love both our domestic and international customers. Most orders ship within two to three business days, however processing times may change according to order volume or seasonality. If your order is delayed we will notify you. Shipping & handling fees will be discounted and the combined price will be calculated at check-out. Heavier or large items must ship separately and their shipping fee cannot be combined. Although insurance is optional, we strongly recommend that you do insure your delivery. We will replace or refund ALL INSURED packages that are lost or damaged.
Return policy
We value you as a customer and will work with you to ensure your satisfaction. New items are returnable unless noted above in the description. Please notify us if you want to return an item or exchange an item within 14 days of receiving it and we will arrange the return with you. Shipping and handling fees are not refundable unless an item is defective or is -not as described- and is being replaced with the same item. For international returns, it is important to declare your package as a -Product for Return- on the Customs Declaration Form, and also $1 as the commercial value.
Contact information
Shop At Clares, LLC PO Box 108, 58 Noble Street, Kutztown, PA, 19530. ---- Phone #: USA/Canada 800.693.8112 - Local/Intl 610.683.8112 ---- Email: info@ShopAtClares.com ---- Retail Outlet - Open Monday through Saturday & sometimes on Sunday. (Retail store prices may differ from eBay prices.)
Our Thanks to the On-Line Community
We simply wanted to say thanks for stopping by, learning about our business and our dreams. Have a lovely shopping experience. Barb & Janet